查看原文
其他

Ofo Says Refund System Works Despite Increased Processing Times

Christopher U. theBeijinger 2019-05-27


Amid rumors of bankruptcy and acquisition, Chinese bike rental firm ofo has said that its system for refunding users’ deposits is functioning normally, despite increased processing times.

The company initially handled requests for refunds in up to three days, later increasing the waiting period to 10 days, and then eventually to 15 days.


“Because of the recent change of office address, some of Ofo’s servers need to be migrated, resulting in a temporary extension of the deposit refund period. After the relevant work is completed, the refund deposit period will return to normal,” the company told local media.


Because of the recent change of office address, some of Ofo's servers need to be migrated, resulting in a temporary extension of the deposit refund period. After the relevant work is completed, the refund deposit period will return to normal.



Ofo recently moved its headquarters to the Internet Finance building in Beijing, 15 minutes away from its previous office space. The company said that its rental term had expired.

Ofo’s ability to pay back users’ deposits has been questioned. On Friday (Nov 23), Ofo users who had not upgraded their deposit from its RMB 99 tier to RMB 199 tier system were presented with an
in-app pop up allowing them to transfer their deposits to online loan platform PPmoney. These can then be converted to an investment within the lender’s ecosystem while allowing users to ride without a deposit. The move was criticized, with commenters saying that the company is attempting to avoid paying back deposits and selling its users to a different company.


Rumors of ofo’s cash crunch have been circulating for some time. Most recently, the company was reportedly preparing for bankruptcy after accumulating more than RMB 6.5 billion (USD 935 million) in debt, RMB 3.65 billion of which included users’ deposit and RMB 1.02 billion was owed to its suppliers.

Ofo founder and CEO
Da Wei in September removed himself from his position as the company’s legal representative as a result of mounting lawsuits from unpaid suppliers. The company has also denied that it is laying off employees en masse and that it is unable to pay its workers. Earlier this year, it halted its ambitious global expansion plan, saying it intends to focus on what it deems to be priority markets during the retreat.

READ: Ofo Users Pushed to Sign up to Third Party Loan Service


This post comes courtesy of our content partners at TechNode.
Photo: keranews.org



Top Stories This Week'Racist' Pee-Related Post by Rosewood Manager Incenses Netizens 
Mandarin Monday: 5 Chinese Words That Should Exist in English 
Smog Day: An Illustrated Guide 


Beijingers are Buzzing AboutBeicology: Rooting Out the Potential of Beijing's Soil 
6 Lesser Known WeChat Functions You Need in Your Life 
Gov Promises Billions to "Beijing's Silicon Valley" Startups 

Editors' Picks

Want to know what awesome events are happening in town? Scan/Extract the QR code above to get the list of our Editors' Picks.

Classified Ads

Got something to sell? Looking for a job? Or an apartment? Then scan/extract the QR code above to visit our Classified Ads.



JOIN THE BEIJINGER TEAM

Do you have what it takes to be a True Runner?


Scan/Extract the QR code above to check out our current job openings.


True Run Media, the parent company of the Beijinger, is a proud equal opportunity employer. We do not discriminate on the basis of race, religion, gender, sexual orientation, age, national origin or disability.

 


The Beijinger
Always something fresh


Scan/Extract the QR code above to follow us!

Tap on the cover to access the latest print issue

    您可能也对以下帖子感兴趣

    文章有问题?点此查看未经处理的缓存