其他
【招贤纳士】热门职位来袭，火热招聘中
About the job
data.ai is the mobile standard and the trusted source for the digital economy. Our vision is to be the first Unified Data AI company that combines consumer and market data to provide insights powered by artificial intelligence. We passionately serve enterprise clients to create winning digital experiences for their customers.
We care deeply about our high performance culture and operate as a global team. We have set excellence as our standard, hold each other accountable, continuously push innovation and win with style.
We are a remote-first company as we trust our people to get it done from the location that works for them.
Develop trusted advisor relationships with decision makers and executives mostly from mobile internet tech companies. Leverage digital tools to develop your customer success plans, help customers drive business value from the data.ai platform. Ensure the customer success plan is being executed. Able to manage client on-boarding processes: have a strong knowledge of our data, methodology, and visualization tools and be able to explain to internal and external stakeholders. Develop best practices with various verticals and share with your customer efficiently Able to identify at-risk accounts and turn around those accounts. Responsible for key customer success metrics, including customer renewal and net expansion.
Mandarin is your native language, exceptional English skills both oral and written Experience in an Enterprise account management/ customer success role OR experience in a management consulting role with direct impact to clients. Experience in the Mobile / Gaming or Data industry is a plus. Business savvy - ability to understand the value chain of an industry and to quickly catch the industry dynamic. Also being able to translate customers’ business agenda into data and offerings in a good manner. Problem solving capability - recognize the essential characteristics between things, also being able to use creative, abstract and inductive methods to find key or potential problems when faced with complex problems. Polish and credibility with C-level executives - ability to develop Exec alignment within strategic accounts. Strong relationship building and management skills. Highly self-motivated and goal-driven (quota-driven). Energy and creativity are key characteristics that describe you and the projects you lead. You make it happen. Boom! You’re an app fanatic, positively curious and a technology enthusiast.
Holistic wellbeing for all employees including a Wellbeing allowance and a Wellness Benefits bundle A $1,000 (country equivalent) WFH allowance Internet allowance for stable internet connection Paid leave, so long as you promise to come back! 90 Day Passport program - work from anywhere in the world for 90 days / year. Got Lunch? We allow $15 per week expensed (country equivalent) for lunch Unlimited access to online learning platform Udemy to help you develop your skills. Virtual initiatives and events to keep you connected with your colleagues. Generous Employee Referral Bonus program. Earn up to $10,000 a referred hire. And much more.
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Develop and execute account plan to maximize value delivered to clients Manage client relationship and secure renewals from a sales perspective Drive upsell through introducing more products with existing clients Maintain a strong level of app industry knowledge in order to have meaningful conversations with clients. Be a positive representative of the company and its brand in the marketplace
Bachelor’s degree required SaaS experience required Strong knowledge of China export business especially gaming and e-commerce industries will be a plus Experience of account management, demonstrate account management skill and proofed experience is highly needed Experienced with managing a “Giant” client with a complicated org-chart and decision process will be highly preferred. Solid understanding of data analytics is highly desired A thorough understanding of the Mobile Internet ecosystem with strong personal interest is highly desired Must have excellent verbal & written communication skills, strong presentation skills, and interpersonal relationship skills Must be a creative solution thinker who can drive sales success Must be detail oriented and flexible An entrepreneurial spirit with a can-do positive attitude Fluent in Chinese and English as a working language, capable and comfortable to work in both languages efficiently A keenly developed competitive nature, mature personality, great team player and constant learner The technical aptitude to master our products Accurate forecasting and pipeline management skills Tons of energy, passion, humor, and enthusiasm
Holistic wellbeing for all employees including a Wellbeing allowance and a Wellness Benefits bundle A $1,000 (country equivalent) WFH allowance Internet allowance for stable internet connection Paid leave, so long as you promise to come back! 90 Day Passport program - work from anywhere in the world for 90 days / year. Got Lunch? We allow $15 per week expensed (country equivalent) for lunch Unlimited access to online learning platform Udemy to help you develop your skills. Virtual initiatives and events to keep you connected with your colleagues. Generous Employee Referral Bonus program. Earn up to $10,000 a referred hire. And much more.