How To Use Chengdu&#39;s Health Apps

How To Use Chengdu's Health Apps

Chengdu-Expat ChengduExpat 2020-09-03

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Although things are certainly getting closer to normality in the city, many residential compounds, malls, gyms, bars, and restaurants are asking for people to show a color coded permit, or government issued app to prove they aren’t a health risk.

Unfortunately the main WeChat app Tianfu Health 成都天府健康 requires a Chinese ID card - so we’ve put together the alternatives foreigners can use.

Stay safe Chengdu!

This article covers information on:1. Health Certificates2. Health MiniPrograms

Tianfu Health App 天府健康通

Health Test / Permit

If you are looking to travel to another city, or you are required to have a physical health permit to access some compounds/offices, there are 3 steps (but it was a lot easier than we thought it might be):

Go to the management office of your residential compound and get them to write a letter saying you haven't left the city in the last 14 days. They will need to print and stamp it.

2.
Go to your local 'community center' 社区 and get them to assess and stamp a declaration. If you don't know where your is, the guards in your compound, or the management office can tell you.

Next go to the local 卫生中心 and get then to give you a health check. They don't actually check anything, but rather take your temperature, and ask if you've been to high risk countries, or Hubei province.

They will then stamp your health certificate, and you're good to go. Sources have said despite this paper, when travelling to other cities, they have still had to do more paperwork on arrival and departure at the airport, but it did do the job.

Sichuan Health Declaration Form

Health MiniPrograms

You might have already noticed - foreigners are not able to register on the Tianfu Health 天府健康通 MiniProgram that Chinese people use to declare their status. As many guards and health workers don’t know this, it can cause misunderstandings. There are other alternatives you can use:

Cellphone Network Declaration

These QRs will direct you to the app run by your network provider, who using the data from your mobile plan, can tell where you have been, and certify your location.

Alternative Government MiniProgram

Another MiniProgram -this time from the government (yes, they are watching you) - that figures out where you've been, is called 国家政府服务平台. This one allows you to register/ check-in using your Chinese mobile number. It's fairly easy, so scan the QR below, hit the green button, enter your phone number, obtain the code by text message, click the green button 通信行程卡 and - hopefully - see a green arrow appear.

Scan below to use

Other Useful Tips

If these aren't working for you, you can try and communicate that the health app doesn't work. You can save this card to your phone if you have any trouble:

You may also find pointing to following phrases useful:

I don’t speak Chinese.

我不会说中文。

Sorry, I don’t understand you.

不好意思，我不明白你的意思。

Because I don’t have a Chinese ID number, I cannot register on this MiniProgram.

因为我没有中国身份证，没办法用这个小程序注册登记。

This is my passport number, you can try to register, and will find out it isn’t possible.

这是我的护照号码，你也可以试试，就知道行不通了。

Is there an option I could register manually?

请问，有没有我手写的表格或者别的方式登记？

Could I please enter?

请问我能不能进去？

Thank you!

谢谢！

Paper Compound Card

If none of the above works, some residential compounds gave people paper passes, to prove they live there - these will also likely work in bars and restaurants.

Example of community entry pass