全职 | 甲骨文 - Implementation Consultant

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甲骨文公司创立于1977年，是全球最大的企业级软件公司，总部位于美国加利福尼亚州的红木滩。2013年，甲骨文已超越 IBM，成为继 Microsoft 后全球第二大软件公司。通过大量的研发努力和对Sun公司及其他各领域最出色公司的战略性收购，甲骨文已成为世界上唯一跨越整个技术产品堆栈—从服务器和存储、数据库和中间件到应用软件—并可提供全面解决方案的IT公司。

在中国,甲骨文拥有超过2.5万个客户、1500个合作伙伴和超过5000名员工。其中，甲骨文的在线开发者社区—甲骨文技术网(OTN)在全球拥有1400万名成员，包括25万名中国成员。

Implementation Consultant

1

Responsibilities

1. Responsible for leading installation and training of the Hotel Systems and associated interfaces

2. Responsible for working in a consultative manner with the customer and implementation teams to ensure the success of each assigned project (projects must deliver the expected benefits and achieve the required objectives)

3. Work closely with Implementation Managers for developing project plans, detailed project schedules, identification of risks, contingency plans and maintain close communication with Implementation Managers and customers for project timeline, status, etc.

4. Responsible for identifying and scheduling project deliverables, milestones, and required tasks

5. Responsible to provide regular project status and reports

6. Responsible for defining and maintaining the scope and objectives of projects in conjunction with customers and the Operations team

7. Responsible for coordinating activities with the customer and Implementation team to ensure projects progress on schedule

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Requirements

1. Essential

• Understanding of how IT solutions can assist hospitality businesses, either through previous experience or through operational experience in the hospitality industry

• Minimum two years’ experience installing/configuring/training MICROS-Fidelio Software products in Asia Pacific

OR

• Minimum of two years’ experience managing projects relating to the implementation of sophisticated enterprise software applications, preferably in a leadership role

• Previous training experience in the area of theoretical/conceptual training

• Knowledge of manual Front Office Management Procedures

• Experience in Microsoft suite of products in particular, Outlook, Excel, Word, Project, PowerPoint and Visio

• Ability to work in a self-managed environment

2. Desirable

• Previous experience working with MICROS solutions

• Relevant degree, diploma, certificate or equivalent experience

• Previous IT sales experience, preferably within the hospitality industry

3. Professional Skills

• Superior English language communication skills, written and verbal

• Professional presentation skills, including ability to tailor content to audience requirements

• Strong interpersonal skills with the ability to earn respect from both employees and customers

• Superior communication skills, written and verbal (Must be fluent in English, second language an advantage)

• Analytical problem solving skills

4. Abilities          

• Ability and credibility to work independently and in a team environment

• Ability to create solid and fruitful relationships with customers and colleagues

• A self-starter with initiative, drive and strong desire to succeed

• Ability to work under stress and to deadlines

• Ability to manage and prioritize time effectively

• Flexibility with people and time

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