竟把港澳台和西藏列为国家?！万豪致歉：不支持分裂

Marriott to China: We Do Not Support Separatists

万豪致歉：不支持分裂

Marriott International, the hotel chain, wants to be clear on this point: It does not support separatist elements in China.

经营连锁酒店的万豪国际集团(Marriott International)想澄清一件事：那就是，它不支持中国的分裂分子。

Marriott is best known for its hospitality, not fomenting rebellion in the countries where it does business. Nevertheless, it apologized to the Chinese government on Thursday for the way it worded a customer survey — wording that has spurred intense online criticism and a government investigation.

让万豪酒店出名的是殷勤待客，而不是在公司做生意的国家里煽动叛乱。尽管如此，这家公司周四向中国政府道歉，原因是它在一份客户调查问卷中用词不当，这份问卷已在网上引发了激烈的批评，还引起了政府的调查。

The problem: The survey listed Tibet, a region of China, and Taiwan, as separate countries, according to Chinese media reports. It also listed Hong Kong and Macau — territories that are ruled by China — as separate, according to the reports.

问题出在这里：据中国媒体报道，问卷把中国地区西藏以及台湾列为独立的国家。据报道，问卷还把中国统治的香港和澳门单独列出来。

The error is a common one, and easy to make, among companies that do business there. A simple website drop-down menu labeled “countries” can inadvertently bestow the nation label on places like Taiwan and Hong Kong.

在中国做生意的企业中，这种错误很常见，而且很容易发生。网站上一个标着“国家”的简单下拉菜单，无意中就给台湾和香港等地贴上了国家的标签。

But in China, where the government is often quick to claim that the feelings of nearly 1.4 billion Chinese people have been hurt, the repercussions can be severe. The Shanghai Internet Information Office said it would shut down Marriott’s Chinese website and its Chinese app for a week starting today.

但在中国，这种错误的后果可能很严重，中国政府通常很快会宣称，近14亿中国人民的感情受到伤害。上海市互联网信息办公室表示，从今日起，将万豪酒店的中文网站和中文版手机应用关闭一周。

Marriott said on its official account on Weibo, the Chinese social media platform, that “we will absolutely not support any separatist organization that will undermine China’s sovereignty and territorial integrity.”

万豪在其设在中国社交媒体平台微博上的官方帐号中表示：“我们绝对不支持任何损害中国主权和领土完整的任何分裂组织。”

The Huangpu district of Shanghai, where Marriott China is based in, said on Wednesday that it has launched an investigation into the company for violating cybersecurity and advertising laws and questioned Marriott executives. Angry Chinese called for a boycott of the hotel chain.

万豪中国总部所在地上海市黄浦区的政府周三表示，因公司涉嫌违反网络安全法和广告法，已对其立案调查，政府还约谈了万豪高管。愤怒的中国人呼吁抵制这家连锁酒店。

“They are earning our people’s money and yet they are thinking of splitting our motherland,” said a user on Weibo.

“他们挣的是我国人民的钱，想的却是分裂我们的祖国，”一名微博上用户这样说。

In a statement, the company said it is fully cooperating with the investigation and has updated its website and apps to “ensure the proper country/region classifications.”

万豪在一份声明中表示，公司正全力配合调查，并已更新了其网站和应用程序，以“确保国家和地区划分”的准确性。

“We sincerely apologize and thank guests and netizens for their candid feedback,” it said.

“我们再次真诚道歉，并感谢宾客以及网友的反馈。”

来源：纽约时报