Book Your BJU Appointments in English on WeChat!
Making phone calls is so 20th century. That's why BJU offers WeChat booking services so you can make your doctor's appointments online! Follow our simple tutorial below to start organizing your medical care with just a few taps.
The first step is to get your phone out and open WeChat. Brownie points to you for having already done that! To take advantage of the online booking system, you will need to follow this account (ID: BeijingUnitedFamilyHospital) on WeChat. To do that, either search our ID, scan the QR code at the bottom of this article or click the blue link at the top of this article that says BeijingUnitedFamilyHospital. Once you're subscribed, enter the account to view the main menu. You'll see a page that looks like this:
Tap the "Patients" tab at the bottom-left corner of the main menu. Then, tap "Appointments" to open the appointment portal. You can also open this portal by tapping "Read more" at the end of this article.
When you click the "Appointments" tab, this page will open:
In this page, you can book appointments, check your medical test results, pay outstanding bills, and more. To enable password protection and ensure the safety of your personal data, tap "My Portal" and set up a password. To book your next appointment, select "Appointment", the first option in the menu. The following page will open:
Select your city, hospital, or clinic from the menu. In order to demonstrate how to book an appointment, we'll show you what it will look like if you want to see your Family Medicine physician on December 25.
Once you select your city, facility, and department (in this tutorial, that's Beijing, BJU, and Primary Care (Family Medicine)), you need to select your appointment type. If you want a general consultation and you're already a patient at BJU, you can tap "Established Patient Consultation". Just scroll through the menu until you find the option that works best for you.
Once you pick your appointment type, you can select the date you'd like to see your doctor. There will be a menu displaying all the doctors available for WeChat booking on that day. Please note that not all doctors have their schedules on the booking platform yet. If you can't find your doctor on our WeChat appointments portal, please call 4008-919191 to make your appointment. Let's say for this tutorial that we want to see Dr. Liana Jin. I mean, just look how experienced she is!
Once you're happy with your choice, select a time slot that works for you. We're going with 8:30 am for this demonstration.
If you have already enabled password protection, you may need to enter your password at this point. If you haven't enabled password protection, you may be prompted to enable it now. Once you've done that, you'll get to this page:
Double-check the appointment date and time and then enter the reason for your visit. If you've used this portal before and are making this appointment for yourself, just check the box next to your name to select yourself as the patient. If this is your first time using the portal, you'll have to enter your details by tapping the "Add Patient" button. You may use your passport number to register if you are not Chinese.
Once you've finished, you can click "Confirm Appointment" and that's it! You're now ready to go for your next appointment. You can get directions to the hospital or just close the page and go back to checking your Moments!
Let's recap:
Step 1
Open our WeChat appointments portal by going to our WeChat menu and tapping "Patients" and then "Appointments" OR by tapping "Read more" at the bottom of this page.
Step 2
Create a password to keep your data safe.
Step 3
Choose your city, facility, medical department and appointment type.
Step 4
Go through the calendar and see when your doctor is available. You may also browse doctors' bios to pick the right one for you.
Step 5
Confirm the date and time of your appointment and select the patient for this visit, filling in your details if you have not done so before. Fill in the reason for your appointment.
Step 6
Tap "Confirm" and go see your doctor!
Have any feedback on the booking portal? Let us know by leaving a comment below! We'll do our best to fix any issues.
Stuck in the 20th century and just want to call to book your appointment? Call us at 4008-919191 and we'll take care of it!