最新!北京相关列车、航班免费退票措施发布
中国国家铁路集团有限公司消息,为配合北京市做好应急响应级别由三级提升到二级的疫情防控工作,铁路部门决定:
自2020年6月17日0时起,旅客在车站、12306网站等各渠道,办理2020年6月16日24时前已购的进出北京地区各次列车有效车票退票时,均不收取退票手续费,购买铁路乘意险的一同办理。
China's railway operator will allow passengers, who booked train service to or from Beijing as of Tuesday, to cancel their tickets nationwide without charging fees as well.
The measure will be taken starting from Wednesday, as part of the efforts to facilitate Beijing's epidemic prevention and control work, said China State Railway Group on Wednesday.
Under the policy, passengers who have previously purchased train tickets at railway stations, online railway ticket-booking platform 12306 or other channels may cancel their tickets and get refunds for free. The purchases of railway accident insurance shall be handled together, the company said.
▌部分航空公司对北京相关航班免收退票手续费
国航客服人员表示,旅行日期在6月16日(含16日)-6月30日(含30日)之间,在航班起飞前提出退票的,可免收退票手续费。如果在航班起飞后,提出申请,则扣除相应的费用。
南航客服人员表示,6月14日前从南航官网购买的从北京出发,行程在6月14日至6月30日之间的,可申请自愿退票,不收手续费。
Airlines including Air China and China Southern Airlines said on Tuesday evening they would offer full refunds to passengers who purchased flights from or to Beijing.
编辑:唐晓敏
记者:王科举
来源:新华视点微博 中国日报网
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