Turning difficulties into opportunities 化困难为机遇 专访王淼滢女士

Turning Difficulties into Opportunities

化困难为机遇

Interview with

BEOW YIN ONG

CFO of Otis Elevator

China Company Limited

专访奥的斯电梯（中国）有限公司

首席财务官王淼滢女士

A woman with outstanding achievements

巾帼不让须眉，一位成就卓越的女性

Beow Yin Ong is a woman who has achieved great heights in her chosen career, and one who sets an outstanding example for women in the competitive corporate world.

近日，我们有幸与职业杰出女性-奥的斯中国首席财务官王淼滢女士进行了访谈，作为奥的斯年轻的80后的女性领导者，FWF金融女性论坛的积极倡导者和参与者，她在竞争激烈的企业界为女性领导者树立了杰出的榜样。

In February 2018, Beow Yin Ong was appointed to the position of CFO of Otis Elevator China Company Limited (OCL), where she provides leadership in all financial functions, including business planning, accounting and internal control. As a member of OCL’s executive team, she partners with general management on performance and growth strategies, and works with the OCL team to deliver on financial commitments while maintaining a robust system of internal controls, including continued compliance with Otis financial policies.

2018年2月，王淼滢被任命为奥的斯电梯（中国）有限公司（以下简称中奥）首席财务官，全面负责公司的财务工作，包括业务规划、财务和内部控制等。作为中奥管理团队的一员，她与各职能高管紧密合作，实现了业绩的高速增长。

Beow Yin has almost 20 years of finance experience in different areas. In the beginning, she worked for KPMG Malaysia and Shanghai, one of the most well-known accounting and auditing firms worldwide. She later joined UTC (United Technologies Corporation) one of the largest US multinational conglomerates which once was parent company of OCL.

At UTC, she, based in Shanghai, was the Financial and Operations Associate Director, responsible for the Internal Audit for Asia Pacific.  A few years later, she was promoted to the CFO for the Otis Shanghai group of entities, including Otis Global High Rise CLC, Shanghai MOD Centre, Electronics SSI and Otis China regional headquarters.

淼滢拥有在多个领域近20年财务工作经验。她曾在世界知名四大会计事务所之一毕马威马来西亚分公司任职，2006年一个偶然的机会调动到上海分公司任职。2011年她加入美国最大的跨国企业集团之一美国联合技术公司，其曾为奥的斯的母公司，担任财务和运营审计经理，几年后，她被提升为中奥首席财务官。

Although she was born in a big family in Malaysia, Beow Yin Ong has lived outside of that country for more than half her life. She received her tertiary education in Australia, holding a Bachelor of Commerce degree in Finance and Accounting, and she is also CPA (Certified Public Accountant).  She has been influenced by Chinese culture since her childhood. She often says that China is a diverse and inclusive country; and she is attracted by its high degree of internationalization and friendliness. “When the epidemic situation in China started during the Spring Festival of 2020, I was on holiday in Malaysia, but I chose to return to China to work. The Chinese government proved efficient management over the epidemic situation and made us have more confidence.” 

虽然出生在马来西亚，但淼滢大部分时间都在国外生活。她从小就受到中国文化的熏陶。她说：“中国是一个多元化和包容性很强的国家，我被中国高度的国际化和友好程度所吸引。特别是在2020年春节，在中国疫情最严重的时期，中国政府的高效应对给我们企业和员工以信心，我也在第一时间毫不犹豫的终止假期从马来西亚飞回了中国。疫情之下，奥的斯的维保人员一刻也没有停下工作，他们身处最危险的一线，为确保医院，公共设施电扶梯设备的正常运行而进行着日常的保养和修理工作。作为企业的管理者之一，我必须和他们站在一起。同时，中国政府在应对疫情的优异表现，也使我们对中国的发展更加有信心。”

Beow Yin spent the last 15 years in China, starting from 2006, Beow Yin transferred to China, attracted by the opportunities from KPMG, and in 2011 she joined UTC. She described her career path as basically a combination of doing both internal and external audits, and being employed in CFO roles for different entities.

Regarding her current status as CFO, Beow Yin feels that her auditing work helped her gain the skills she needs, since such work trains one to be resilient, independent, and very determined. She also explained that her auditing experience gave her the skills of controlling details, and she tends to be rigorous, and precise, exploring the risks that the company has and what kind of improvements should be considered.

However, as she transits into her role as CFO, she also shared that it is critical to strike balance between business performance and risk in her function. She also added that managing finance is not just about handling data but also challenge one of the need to think critically and comprehensively.

作为首席财务官，淼滢认为财务不仅仅是数据，最重要的是透过数据看趋势，提前预判风险，最大化分配资源，为我们的客户和股东创造更大的价值。与之前不同，在成为首席财务官后，她必须找到一个平衡点，在追求高业绩与风险控制之间寻找平衡。为了推动业务发展，首席财务官需要充当公司总裁和不同商业团队的合作伙伴，她认为，在制定战略、推动资本分配、向外部利益相关者传达价值以及运营高效、有效和合规的金融组织方面的成熟上市公司经验是一套对公司未来发展至关重要的技能。

Beow Yin plays a key role in OCL. Her opinion and confidence about the future are very important for the organization. “Starting from the needs of customers, we will focus on creating quality products, continuously improving the advantages of core technologies, and continuously strengthening maintenance services with innovative services to achieve high performance business results. Innovation, transformation and development happen in the company every day. Sustainable competitive advantage will push the business of OCL to a new height.” She said that Otis executives have set ambitious and challenging strategic goals and, through a process of transformation, will build a high-performance management system and executive team.

作为首席财务官，对未来的看法和信心对公司发展非常重要。她说：“我们将通过一系列变革，打造高绩效的管理和执行团队以及高绩效管理体系，从客户的需求出发，坚持质量创精品，持续提升核心技术产品优势，以匠心服务持续加强维保服务升级，不断的超出客户预期。对于奥的斯永远没有最好，创新、变革和发展每天在这里发生，可持续竞争优势将推动中奥的发展迈新的高度”。

Speaking of her focus for 2021, Beow Yin said that it is important to turn the difficulties of 2020 into opportunities in 2021. Hence, her key focus in 2021 is to ensure that even though the market is not yet stable, the company will continue to ensure that its business will grow. To this end, the company has to work together with their top customers. And then the other part is to work on its supply chain so as to achieve cost effectiveness.

谈到2021年的工作重点时，淼滢说，2021年要把2020年的困难转化为机遇，今年的主要重点依然是继续确保业务增长。环境是不可预测的，而我们的团队需要学习和转变与组织一起，以高效、主动、充满激情的态度，勇敢向前迈进。

Beow Yin felt that the biggest challenge now will be to recover, and to make sure the whole organization is still moving forward in the pandemic. For this, it needs to foster self-awareness, be passionate, and has the courage to make quick decisions, because the environment is unpredictable. She added that in this situation, they have to learn and transform to make sure that they have the courage to move forward, and that the whole organization moves forward together. 

Even during the epidemic period, the performance of Otis has also been growing rapidly. With regard of what made Otis an outstanding company, Beow Yin commented that it is really the strong leadership in the organization and continuing commitment from the employees.. Otis is also a very international company, it continues to transform and to embrace changes, maintain a culture of pace, collaboration, inclusive empowerment, empathy and imagination.

Otis is one of the earliest elevator companies in China, and continues to maintain a leading position in the industry. With regard to future goals, Beow Yin said that Otis is an enterprise that breaks through the times and invests in the future. The drastic change in 2020 made them see that the epidemic situation accelerated the transformation of digital technology. Otis provided insights about elevator health and use, while also driving Service, productivity such as non-touch call elevator equipment in the field. She also said that their Digital Technology team will continue to leverage software, data and user experience insights to provide differentiated services for our customers. In 2020, Otis ushered in the 36th anniversary of its development in China, making Otis more firm in its belief of "taking root in China and serving the world", providing world-class products, services and experiences for the customers.

奥的斯是中国最早的电梯公司之一，是一家非常国际化的公司，淼滢说，"在奥的斯，有很多发展空间，公司高速成长对人才的需求也持续增加，在成熟的人力体系和完善的机制下你只需做好自己便可自然而然的获得晋升机会"。在奥的斯所倡导的包容、同理心、合作、赋权、节奏和想象力的企业文化中，管理团队和员工目标一致，不断变革，快速发展。

In April 2020, Otis became independent from UTC, and this led to both opportunities and challenges. As an independent listed company, Otis, like other listed companies, is facing macro-economics, capital markets and political situations, and needs to respond quickly. As a listed company, Otis should ensure that all operating indicators can be examined by the public. On the other hand, as a company that operates independently, it will be more flexible on investment. They can make more strategic investment in the elevator industry and bring sustained and steady growth.

2020年4月，奥的斯完成与联合技术公司UTC分拆，以独立上市公司身份重返纽约证券交易所。淼滢认为，独立上市对于奥的斯来说机遇与挑战并存，作为一家独立运营的上市企业，奥的斯跟其他上市公司一样直面宏观经济、资本市场和政治形势，项经营指标都要接受公众的审视，需要更迅速的反应。从另一方面来说，独立运营的奥的斯也将更灵活，她说：“我们可以开展更能针对电梯行业的战略投资，为业务带来持续稳健的增长。” 

As a woman with outstanding achievements in business, Beow Yin welcomes the fact that in China, women are given more opportunities than in the other countries in Asia. Otis, in particular, has made substantial progress in diversifying their executive and professional ranks, becoming the first company in the industry to embrace that paradigm. The company has pledged to achieve gender parity in their global executive ranks by 2030.

作为一名在职场取得杰出成就的女性，淼滢认为中国为女性提供了比亚洲其他国家更多、更公平的机会。尤其是奥的斯，奥的斯是一家非常重视平等的跨国企业。近年来，奥的斯在高管和专业人员队伍多元化发展方面取得了实质性进展，成为业内第一家加入Parity®联盟的公司，公司承诺到2030年在全球高管队伍中实现性别平等。值得一提的是中奥已经帅先实现女性高层管理者占比50%这一目标。

Asked about her advice to women who aspire to rise in their organizations, Beow Yin said that as a leader herself, she would advise them to learn from the great; they should find one or two mentors, not limited to female mentors. She explained that she has had many great mentors in her career who offered her completely different perspectives and helped her collaborate and partner with both genders.

当被问及对渴望在职场取得成功的女性有哪些建议时，淼滢说：“向优秀的人学习，找到导师，不限于女性导师”。在淼滢的职业生涯中，她有许多优秀的导师，他们为她制定具有挑战性的业绩目标，帮她开拓了视野，更好的与不同性别的同事合作，对于这些卓越的导师给予的帮助，她深表感谢。

Further advice from Beow Yin is, “In the workplace, make your voice heard. Make your career goals clear, and discuss your aspirations explicitly with your line managers. You should really create a plan, and a timeline with your manager to achieve it. Don't be shy to be ambitious. Seek support from your partners, and your family. So a good support system at home, and the family’s understanding, is always a key to success for a woman.” The other advice Beow Yin offered is that whoever they are, they should never stop learning. And finally, “We have to believe in ourselves.”

As one of the female leaders of the post-80s generation, Beow Yin is also an active advocate of UTC Finance Women’s Forum (FWF). Its purpose is to "promote the retention and improvement of women in the finance through guidance, professional development and networking”. She is honoured to be the regional ambassador in China. They set up this forum to provide opportunities for female colleagues to share and learn from each other. At the same time, they carry out volunteer services, cooperate with local charities and do some public welfare activities to give back to the community. They also hope that FWF will become an important platform for women in the financial sector to build connections, learn and expand their skills, and ultimately promote personal and professional development.

Otis has also launched China Finance Leadership Program (“CFLP”). It was initiated in 2017, and aimed to develop young & high potential talents into future finance leaders. It cultivates talents by professional skills training and helps them to think comprehensively with a more strategic vision by rotations in different finance positions. What’s more important is that it provides a platform to communicate and discover more opportunities. The project has played a more attractive and inclusive role for the corporate culture, and contributes to recruitment and a lower turnover rate.

早在1999年，联合技术金融公司理事会成立联合技术金融公司女性论坛（FWF），作为80后女性领导者之一，淼滢还担任中国区域大使，是FWF女性论坛的积极倡导者。该论坛旨在通过指导、培训、多元沟通，培养财务领导人，它成为金融界女性建立联系、学习和扩大技能的外部平台，此外，奥的斯还推出CFLP财务人才培养项目通过导师制、轮岗制实现了促进财务人员个人成长与组织发展的共同目标。这些项目的开展也在塑造多元、包容的企业文化、吸引人才、降低人员流失率方面起到了实质性的作用。

Regarding stress and relaxation, Beow Yin said that she get pleasure out of those challenges that will take her to the edge, and appreciate those stress that ultimately pushes and develops her. Our own wellbeing is more important than ANYTHING! Eat well, and exercise. Seek professional help if you are feeling too stressed, depressed or anxious. A good mentorship is very crucial and that Beow Yin mentioned that she had great mentor along her career that play a key role in helping her managing stress. Do whatever you need to do, and stop comparing yourself to others. Be respectful; be responsible to yourself, to your company and to your employees.

对于给女性职场人的建议，淼滢说：“在工作中，要让别人听到你的声音。明确你的职业目标，并与直属领导明确表达你的愿望，和你的领导一起制定计划并努力实现它。勇敢的争取和表达自己，不要隐藏你的野心。寻求伴侣以及家人的支持，家人理解始终是一个女人成功的关键。最后，记住'我们必须相信自己'”。

谈到如何缓解压力，淼滢说她非常感谢那些给她带来成长的挑战和压力，处理压力的方法是面对它而不是回避它。当面临压力带来的沮丧和焦虑时，可以寻求专业人士的帮助，尤其她的导师在这方面给了她很大的帮助。成功总不会是太轻松，没有压力的人不会出类拔萃，也不会进步。把你该做的事做到极致，不和别人比，与昨天的自己比，尊重自己的努力和付出，对自己、对公司、对员工负责。

Otis Elevator (China) Co., Ltd.

奥的斯电梯(中国)有限公司

No. 443 Jiefang South Road

300210 Tianjin, China

天津市河西区解放南路443号，300210

4008185588

Turning difficulties
into opportunities

化困难为机遇

Interview with

BEOW YIN ONG

CFO of Otis Elevator

China Company Limited

专访奥的斯电梯（中国）有限公司

首席财务官王淼滢女士

A woman with outstanding achievements

巾帼不让须眉，一位成就卓越的女性

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