[Job] Technical Writer Needed

Company Description: 

CSOFT International Ltd. is a world leader in localization and globalization consulting services, providing turnkey solutions for companies facing the challenges of engaging customers and markets across linguistic and cultural barriers. Recognized as one of the Top Innovative Companies in 2011 by IDC we have an award-winning international team. In 2012, the company’s CEO was named one of Fortune Magazine’s 10 Most Powerful Women Entrepreneurs and a Tech Disruptor by CNN Money.

CSOFT’s Globalization Department is looking for a Technical Writer with 1-2 years of experience in all stages of technical content development (including research, information design, content development, legacy content curation, editing, etc.).

The ideal candidate must be a native English speaker, comfortable with explaining complex scientific/technological concepts in simple language, and ready to take on a vast profile of deadline-driven projects. This position will require simultaneous work on different types of documentation for different products, so organization and versatility are a must.

Primary Responsibilities:

• Developing content for: User Guides, Quick Start Guides, Installation Manuals, Maintenance Manuals, Technical Specifications, Instruction Manuals and other “How-to” documentation
• Market and product research
• Frequent communication with a diverse map of stakeholders (in Chinese and English)
• Information design, focusing on intuitive structure for a variety of different formats
• Proofreading legacy content for clarity and usability
• Conceptualizing and sketching charts, graphs, and illustrations for reference, and working with illustrators and desktop publishers to ensure the quality of final illustrations

Qualifications and Skills

• 1-2 years of technical writing experience (in-house or agency are both okay)
• Bachelor’s degree in English, Journalism, or relevant experience
• Native English speaker, with a strong grasp of grammar and controlled language
• A strong writing portfolio (Please include with your application!)
• Able to work independently and under pressure
• Strong communication and conflict resolution skills
• Ability to strictly abide by style guides and write for a specific audience
• Intimate familiarity with Microsoft Office Preferred Skills
• Intermediate Chinese speaking and reading skills
• Experience using Adobe InDesign
• Strong understanding of IT, Telecom, and/or Consumer Appliance industries

This position may occasionally require travel within mainland China. If you are interested in further information send your CV, cover letter and writing portfolio to [e-mail]

To learn more about CSOFT, our business, vision, people, and available opportunities, please visit our website at http://www.csoftintl.com

Looking forward to hearing from you!

CSOFT Team

Education Level Required: College/university/polytechnic

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