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全职 | 谷歌 - Platform Solutions Consultant

2018-01-11 小职君 港漂圈求职 港漂圈求职

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谷歌公司(Google Inc.)成立于1998年9月4日,由拉里·佩奇和谢尔盖·布林共同创建,被公认为全球最大的搜索引擎。


谷歌是一家位于美国的跨国科技企业,业务包括互联网搜索、云计算、广告技术等,同时开发并提供大量基于互联网的产品与服务,其主要利润来自于AdWords等广告服务。


Platform Solutions Consultant


1

职位描述

1. Collaborate with client cross-functional stakeholders to understand their business needs. 


2. Formulate and complete end-to-end analysis that includes data gathering, use case scoping, analysis, ongoing scaled deliverables and presentations.


3. Drive the success of the technical and operational relationships with the client. 


4. Resolve complex issues with internal technical supporting teams for our advertisers and agency clients, and enhance the experience of our advertisers through exceptional 1:1 customer support.


5. Be responsible for maintaining customer information and CSAT (Customer Satisfaction) metrics. 


6. Conduct product training sessions across clients, agencies, and other stakeholders.


7. Generate and deliver insights presentations for client consumption; identify and implement technical optimizations that grow customer’s businesses.


8. Perform business planning and reviews and advocate new product features.


9. Serve as the voice of our advertisers and work with Product Management and Engineering teams to communicate customer needs and priorities.


10. Provide ongoing monitoring of the product roadmap to ensure client feedback is incorporated.


2

职位要求

Minimum qualifications:


1. BA/BS degree or equivalent practical experience.


2. Experience working with clients on data, data management platforms, CRM, and/or audience solutions.


3. Experience working with analytic products and solutions.


4. Experience with data-driven marketing.


Preferred qualifications:


1. Client-facing, consulting/services experience with the ability to engage at various levels including C-level executives.


2. Ability to learn in a fast-paced environment. Ability to work as part of a team.


3. Digital marketing and general advertising industry knowledge.


4. Strong data integration and problems solving skills to solve our clients business needs and deliver business value.


5. Ability to communicate directly with technical teams to provide solutions for customers’ online advertising needs.


6. Project management, presentation and communication skills with the ability to quickly absorb technical concepts and effectively communicate them to a non-technical audience.

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