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Beware: Fake Nestle Water Being Sold in Shanghai [警惕!你喝的饮用水安全吗?]

2017-01-10 SHurbanfamily城市家



One family in Shanghai was recently dismayed with what they believe to be fake Nestle water being delivered to their home. While many of us are very familiar with the process of getting large bottles of filtered Nestle water delivered, others depend on their ayis to take care of the task.

This was the case with Siu Tang and his family, but after taking it upon himself last weekend to fill their water needs, he investigated a bit further into their supplier. Using common water tickets (as pictured below) his ayi was gathering water from Galaxy Water Station (银河水站), run by a local couple who claimed to be distributing Nestle water and supposedly supply water for large complexes, including One Park Avenue.

However, upon close inspection, the bottles they most recently distributed have slightly different labels, including evident discoloring and differing bottle code text.


When Tang’s ayi called them about the obvious differences, they apologized for the mishap, explaining that their supply ran low and that this was a one-off experience. They immediately offered to exchange the bottles, but Tang declined the offer.

He has come to find out that Galaxy Water Station is not an officially registered supplier of Nestle water. “It sickens me to my stomach to think where they have been getting their fake water supply from," said Tang. "It makes me even more afraid now as my 3-year-old son and 16-month-old daughter have been drinking this for weeks."

When Urban Family called Galaxy Water Station for a comment, they claimed they had been receiving their supply from Nestle and Coca Cola directly and were unaware of the claims at hand.

Many people in Shanghai resort to second hand distributors of Nestle because they are often cheaper and have more flexible delivery options. Nestle themselves require you to be home for the delivery.

The lesson to take away? Investigate your water carefully. If you depend on your ayi, make sure the supplier she uses is registered. Download Nestle’s WeChat page (ID: NestleCN) to find legitimate suppliers and photos of what your bottles should look like. 

For more locals news online, click 'read more' at the bottom.

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最近,上海的一家住户发觉送上门的雀巢桶装纯净水可能有假,对此感到非常失望。对于订桶装水送货上门的服务流程大家都非常熟悉,有些人把这个重任交给了家里的阿姨。


Siu Tang一家就是在上周末收到桶装水时发现问题,并因此对他们的饮用水供应商做了进一步调查。他的阿姨拿着水票从银河水站那里购买了桶装饮用水。这家店由一对本地夫妻经营,声称是雀巢饮用水的分销店,并为像静安枫景苑这样的大型高档小区提供饮用水。


然而,仔细检查之后不难发现,这家店发放的桶装饮用水包装和该品牌正规的还是存在细微的不同,例如瓶子采用的色号就明显不同。


当Tang的阿姨发现并指出这些差别的时候,店家马上为这些“失误”道歉,声称这是因为供货量不足导致的一次性偶发事件。虽然店家当场提出同意调换,但Tang没有接受。


随后Tang发现这个所谓的银河水站并非雀巢饮用水正式注册的供应商。“想到这些商贩用非法饮用水装瓶,这让我觉得很恶心,”Tang说道。“更让我恐惧的想到3岁的儿子和只有16个月大的女儿这几周都在喝这个水。”


得知这个消息,Urban Family也致电银河水站,希望得到一个解释。他们称这些饮用水是从雀巢公司和可口可乐公司直接派送过来的,并从未听过有任何投诉。


其实,许多上海的居民都是从雀巢饮用水的二手经销商那里购买的,因为不仅价格便宜,而且配送方式也更灵活。通常,雀巢饮用水公司要求必须订购人在家时才可配送。


前车之鉴?对于配送的饮用水需多加留心。如果你把订购饮用水的工作托付给阿姨的话,确保她是从正规的供应商那里采购的。你也可以通过雀巢饮用水的官方微信页面(账户名:NestleCN)查找合法的供应商,以及了解正规桶装水的包装标准。


在线了解更多本地新闻和咨询,请点击下方“阅读更多”。

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