跟BBC学商务英语66集全集
01 The interview language for interviews
02 The interruption & Structuring Answers
04 Introducing yourself | Doing Lunch
05 Polite Requests | The Queen of Sheba
06 Offering to help | Double-booked
07 Mr Lime's Grapefruits Apologising
09 The warehouse Checking information
10 The brainstorm Language for disagreeing
11 Overtime Language for working long hours
12 The big day Opening presentations
13 The imperial lemon | Making a pitch
14 Telephone tell-tale| Giving feedback
15 Seb Lime | More about telephone manner
16 Slimy Limey | Politely refusing
20 Setting an agenda for a meeting
21 Language for asking for help
24 Words to use in an emergency
25 Language for booking a hotel
27 Language for delivering bad news
28 Keep your language professional
29 The language used in cold calling
31 Language for project management
32 Further language for negotiating a deal
33 Language for booking a flight
34 Language for clinching the deal
35 Language for briefing the manager
36 Language for working with someone new
37 Dealing with a difficult member of staff
38 Language for good customer relations
39 Disciplining a member of staff
40 Language to use in an appraisal
41 Language for health and safety
42 Language to use when writing a proposal
43 Language to use in research
44 Language to use in dealing with IT support
45 Language for making an "elevator pitch"
46 Language to use when you're in charge
47 Language to clear up confusion
48 Language to use when networking
49 Language to use in an acceptance speech
50 Language used in making someone redundant
51 Language used for conveying your ideas to others
52 Language used for giving career advice
53 Language to use when taking a phone message
54 Language for justifying your position
55 Language for telling someone what to do
56 Language for setting priorities
57 Language for booking a venue
58 Language for getting something done quickly
59 Language for presenting a new product