法语招聘 | 中国法国工商会（上海）招聘 IT Helpdesk (internship) | 自由微信

法语招聘 | 中国法国工商会（上海）招聘 IT Helpdesk (internship)

中国法国工商会法语人 2020-10-23

中国法国工商会（上海）招聘

IT Helpdesk (internship)

中国法国工商会于1992 年在北京成立, 是根据中国法律成立的非营利性社会团体, 是在华法国企业的联合会。中国法国工商会有北京、上海、广州、深圳和成都五个联络处，在大连、青岛、昆明、珠海等地还有商会的联络员。截至目前，商会已拥有 1548名会员。商会理事会由30位成员组成，任期两年；商会工作团队由42名具有中法文化背景的专业人士组成，竭诚为会员提供满意的服务。

City: Shanghai

Date: ASAP

The IT Helpdesk reports directly to the IT Director. The primary responsibility will be to support the employees according to the company’s strategic plans, policies, programs, and services to achieve the corporate goals and objectives. The candidate must be capable of providing optimum service to variety of users through professional commitment and dedication. This candidate must also be able to adapt to change and learn quickly in a dynamic environment.

RESPONSIBILITIES:

• Provide onsite and remote technical support to employees and tenant companies

• Troubleshoot multiple computer and mobile platforms: Windows, Linux, Mac, Android and iOS

• Provide advanced support for multiple enterprise applications including: e-mail, calendar scheduling, word processing, spreadsheets, presentations, Internet browsers, as well as specialized department-specific applications

• Troubleshoot and support phone and video conference equipment, including events held onsite

• Remotely troubleshoot local and networked printers, including multi-functional copiers

• Identify and implement innovative solutions to resolve users issues

• Ensure resolutions are consistent with company standards and policies

• Liaise between local suppliers/vendors and our internal IT team when troubleshooting as necessary is a plus

DESIRED SKILLS:

• Passion for providing the best customer service

• Advanced knowledge of Windows; Linux & OSX platforms is a plus.

• Familiar with standard networking concepts (TCP/IP, Windows Networking, VPN)

• Experienced supporting Microsoft Office suite of applications such as Outlook, Word, Excel and PowerPoint

• Experienced utilizing spreadsheet software sufficient to develop formulas, complete calculations across multiple worksheets, and use functions preferred

• Mobile support experience for iOS and Android solutions

• Flexibility to extended hours or modified schedule to support planned activities or emergency situations

• Excellent written and verbal communication skills

• Excellent organizational skills and ability to prioritize tasks among many competing requests

• MCP, MCDST, A+ Certifications, or knowledge of UNIX systems are a plus

• Self-starter with an openness to learn

• Ability to work in a multicultural team environment

感兴趣的同学欢迎将简历发送至：

Merci d’envoyer votre CV et la lettre de motivation à：

请在“法语人”公众号对话框回复：“中国法国工商会3”，即可获得联系方式。

为了保护招聘方隐私，招聘结束后会删除联系方式。

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