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Luckin Coffee App Crashes in Wake of Cooked Books Revelation

Joey Knotts theBeijinger 2020-08-18


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Yesterday, their stock prices plummeted when it was revealed that the coffee delivery giant had faked approximately RMB 2.2 billion in 2019 sales. And today, when loyal customers caught wind that their favorite cup o’ joe was in a cup o’ jeopardy, they rushed to order what they feared might be their last Luckin latte, should the company go under as a result of the scandal.

The news caused so much lust for Luckin that the service’s app – which is pretty much the only way to order from their thousands of locations – buckled under the sheer number of additional orders and has been down for most of the day. The situation was apparently so dire that Luckin's social media team broke out the trusty facepalm emoji as they took to Weibo to apologize.



We imagine there is a lot of face-palming happening at Luckin HQ right about now


“Due to high traffic this afternoon, our app has crashed [facepalm]. Our coders are performing emergency repairs,” posted Luckin's official account.


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Just how much traffic did the app see? According to the Beijing News, the app’s servers were receiving at least three times as many requests compared to a normal day.

Reporting from the Luckin location in Sanlitun Soho, a caffeine-deficient member of the Beijinger team said that the Luckin staff was loitering idly in their store, unable to take orders via any other means than through the official app.



READ: 2019 Year in Review: The Best New Coffee Shops and Cafés



Images: Michael Wester, Weibo



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