[Solutions] to the Most-Asked Questions on Ringy: Volume Three

原创 2016-09-07 Swan Ringy001翻译特工

About us: Ringy provides FREE interpretation for expats in China. Follow Ringy, send Ringy WeChat messages, tell us whatever you need help with.

Ringy started in February 2016. We have received nearly 1000 requests for different kinds of assistance. While we keep promoting Ringy001 as a platform providing free interpretation, more than 35% of the requests are asking for local service and information.

Ringy001 was founded with the mission of helping to make expats life easier in China. Thus, we decide to start a column to share the solutions we’ve found for our users so far, with everybody.

The three questions we featured last time were:

1, I have a problem with Taobao. Can you help me Ringy?

2, What is the best way to go to Guangzhou from Dongguan? Bus or train?

3, How can I get e-wallet/mobile pay if I don’t have a China bank card?

(Follow us to view history and read the previous article.)

This week, we are gonna talk about:

1, Why does the sim card company keep sending me messages?

On average, everybody will receive at least 10 message from their sim card company each month. There are three kinds of message that they send out in general.

a. Public notice for bad weather alarms or important affairs, and welcoming messages when you enter into a new city.

b. Advertising and spamming some special deal or free data.

It sounds pretty good but most of these deals are limited offers that always seem to be “out” when you try to apply for them or otherwise they will have all kinds of restrictions and make you fall for a catch that requires extra effort.

So what we recommend is: Don't even bother to get the “special offer”. How do you recognize them? Messages that include【】symbols are usually spam.

c. Data and balance notifications.

If you are on a data or call package, you are very likely to receive updates of how much data and how many minutes of call time are left in your package…often!

Solution: Besides the data and balance notifications, you don’t really need to mind any of the other messages. Whenever you see the Chinese character “余yú ”(remain), the number after that word is the remaining data or phone credit.

Otherwise, always send Ringy a message to get an idea of what the message is about.

2, How can I top up my Alipay?

Besides WeChat wallet, Alipay is also a popular e-wallet in China. The difference is, without linking any bank card to your WeChat, you can only get money in WeChat wallet by friend's transfers and red packets. But Alipay actually allows you to top up.

Solution:

Try your local 711 stores! Tell them you need ”支付宝充值 zhī fù bǎo chōng zhí ”(Alipay top up). Provide your phone number, tell them the amount you want to put in, and pay. They will give you a receipt that has a verification code on it. You can then go on zhifubao.com and top up on their website by entering the verification code.

3, My kuaidi / package is somewhere inside a safe-box in my compound?

Yes those are lockers especially for delivery men to store your packages. It was originally for receiving packages when nobody was home, but now is more and more just delivery guys leaving packages there without even trying to knock your door.

Solution: If you are expecting a package and you receive a message that has a code inside these brackets『』, that's most likely the notification for collecting your package.

Find the lockers in your compound, tap the area that has this character “取qǔ" (collect) on the touch screen then input the code and collect your package!

If you have a problem, take a picture and Ringy will help you!

Wanna get some questions featured in the next article?

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Our previous [Solutions] article

[Solutions] to the Most-Asked Questions Asked on Ringy Part One

[Solutions] to the Most-Asked Questions on Ringy: Volume Two

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