长假结束后,外贸人想拿单,必须做的几件事
纠结中,还未来得及好好享受,假期便已却悄然结束,我想这是大多数外贸人的感受吧,平日里渴望长假的带来,真正放长假了,又开始莫名纠结了,既想好好玩,又担心客户和订单情况,又想多陪陪父母。
整个国庆假期,Mike只做了三件事:
宅在家里看国庆庆典直播
跑工厂
宅在家里看书
今天是2019年10月8号,我想大多数外贸人,从今天或明天开始,又要周而复始自己那忙碌的工作了;
你假期做了哪些有意义的事情呢?欢迎文末留言交流。
言归正传:
假期前Mike分享了一些邮件模板应对不同的客户:
长假归来,我们该做些什么呢?
1.)查看mailbox, 看看是否有老客户下新的订单,如果有,按照要求做好CI, ( 注意,是做好CI,不是单纯的在Email里报价),对于老客户返单,只要产品和价格变动不大,可以直接发PI或者CI请对方确认。
hi,Mario
Thanks for your new order.
We just came back from China National Holiday.
Please find attached CI for the new order.
If ok, send us a copy of your signed CI for order confirmation.
Wait for your swift response
B.regards,
Michael
2.)对于新的询盘,我们要观察客户的要求具体程度,以及观察客户的网站等等,分析客户的种类和购买匹配度,针对性报价,(PDF或者直接在Email里均可)。
Dear Lisa,
Thanks for your inquiry.
We just came back from China National Holiday.
Please find attached file for offer reference.
Kindly let us know your further comments.
B.regards,
Michael
3.) 对于假期前谈判中的新客户,尚未做出回应的,可再次进行跟进。
Hello, Brian
Hope this email finds you well.
We just came back from China National Holiday.
Regarding the order of item ***, are there any other aspects you need know for final purchase decision?
During past talks, we have got some agreements on ***** as following:
(列举出已经商榷的各项)
Just let us know your ideas.
B.regards,
Michael
4.) 对于假期前所要报价表后无反应的,再次跟进,进一步确认目标产品,方便后续针对性谈判。
Hello, Jay
Good day.
We just came back from China National Holiday.
Have you found out some favorite models of *** in the file we sent before the holiday?
It'll be of great help if you can inform us any of your comments.
B.regards,
Michael
5.) 对于一直没动静的一次性客户和老客户,再次跟进,保持活跃,保持出现在客户眼前。
Hello, Sam
Hope you are enjoying a good day.
We just came back from China National Holiday.
If you have any new orders regarding item***(之前采购过的产品),pls feel free to call or write to us. Here some new models of *** are enclosed for your reference.
(如果有价格变动或者新的产品设计,可以加上这句,稍作改变)
All your orders in past days are highly appreciated.
B.regards,
Michael
6.)对于寄送了样品,还未后续跟进的。
Hello, Steve
Nice day.
We just came back from China National Holiday.
We are writing to chase the Sample Issue.
Is the product good for your market standards?
Small trial orders are warmly welcomed.
B.regards,
Michael
Mike暂时分享这几种情况的邮件模板,供大家参考,希望对大家有所帮助。
距离2019年结束还有85天,你的业绩如何?
(昨日摄图)
PS: Mike 希望自己带给大家的都是思维模式,而不是行为模式,师傅领进门,修行看个人
管理者的悲哀:
这位老板哭诉:卧槽,原来80%的外贸业务员都在消极怠工,我太难了
外贸“老手”的悲哀:
做阿里几个月了,询盘回复后老是没影了,跟进也不回的那种,咋办呀?
解决方案: